Overview

SQA Solution, a leader in Computer System Validation (CSV) and FDA compliance services, successfully implemented a transformative CSA (Computer Software Assurance) framework for a major global pharmaceutical client. This CSA transformation aligned the client’s validation strategy with FDA’s latest guidance, increasing compliance, agility, and operational efficiency.

Challenge

The client’s traditional CSV approach relied heavily on labor-intensive scripted testing and excessive documentation. With evolving regulatory expectations and technological advancements, this model was no longer sustainable. They needed a more adaptive, efficient, and risk-based methodology to remain compliant while accelerating system delivery.

Strategic Approach by SQA Solution

SQA Solution implemented a scalable, FDA-aligned CSA framework through the CSV 6.0 methodology, which included:

  • Risk-Based Validation Methodology
    • Conducted in-depth Technical Assessments to prioritize validation efforts on high-risk software features.
    • Ensured full traceability of critical GxP records, processes, and data flows aligned with ALCOA+ principles.
  • Optimized Testing Strategies
    • Transitioned from scripted-only testing to a hybrid model integrating unscripted exploratory testing and scenario-based demos.
    • Implemented minimum required testing rigor per risk level using FDA CSA testing categories: scripted, unscripted, ad-hoc, and error guessing.
  • Comprehensive Data Integrity & Lifecycle Management
    • Executed detailed Business Process Workflow and End-to-End Data Lifecycle Assessments.
    • Applied ALCOA+ standards (Attributable, Legible, Contemporaneous, Original, Accurate) across each process and record.

Implementation & Deliverables

  • Developed and rolled out new SOPs: Risk-Based Testing SOP, Technical Risk Assessment SOP, and CSV Lifecycle SOPs.
  • Delivered user-focused training programs and organizational change management (OCM) strategies.
  • Conducted cross-functional workshops to foster adoption and minimize resistance.

Pre vs. Post CSA Implementation

MetricBefore CSAAfter CSA by SQA Solution
Documentation VolumeHighReduced by ~40%
Validation Cycle Time6–8 weeks3–4 weeks
Testing Approach100% Scripted60% Exploratory/Unscripted
Compliance RiskModerateSignificantly Reduced

Client Feedback

SQA Solution’s CSA implementation helped us modernize validation without compromising compliance. Their expert-led approach improved efficiency and audit readiness.

– Sr. IT QA Manager, Global Pharma Company

Key Outcomes

  • Faster Time-to-Validation: Shortened validation timelines while improving quality.
  • Right-Sized Testing: Leveraged test rigor only where necessary, avoiding over-validation.
  • Regulatory Confidence: Enhanced readiness for FDA and EMA inspections.
  • Improved Data Governance: Robust handling of GxP data across systems and processes.

Ready to modernize your validation approach?

Contact SQA Solution to schedule a free consultation or learn more about our AI-Driven and Risk-Based Validation Services.

Explore additional success stories at SQA Solution Case Studies.

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