Business Issue

The company faced challenges in maintaining stringent compliance with evolving regulatory requirements. The complexity of managing multiple computerized systems, coupled with maintaining data integrity and validation protocols, necessitated expert oversight to avoid regulatory issues and enhance the effectiveness of quality management practices.

Objective

SQA Solution was tasked to:

  • Assess and enhance the effectiveness of the client’s compliance practices.
  • Maintain and improve the compliance of computerized systems.
  • Strengthen the overall quality management system through strategic oversight and expert guidance.
Key Challenges
  • Complex Regulatory Environment: Navigating diverse and stringent regulatory frameworks, including FDA guidelines (21 CFR Parts 11, 210, 211, 600), Eudralex Volume 4, and ICH guidelines.
  • Resource Constraints: Limited resources affecting thoroughness and timeliness of compliance assessments and system validations.
  • Change Management: Effectively managing system and process changes while ensuring ongoing compliance in a dynamic operational environment.
Benefits

The partnership delivered measurable outcomes, including:

  • Enhanced Compliance: Achieved proactive regulatory compliance through systematic gap assessments, risk management, and consistent validation practices.
  • Improved System Integrity: Implemented robust validation strategies, significantly improving the validated state and integrity of critical systems.
  • Quality Management Advancement: Improved efficiency in quality management processes, resulting in streamlined project implementation and smoother system rollouts.
  • High Stakeholder Satisfaction: Positive stakeholder feedback highlighting proactive compliance management, effective communication, and enhanced operational confidence.

The Solution by SQA Solution

SQA Solution provided a specialized Quality Systems and Compliance (QSC) Consultant whose responsibilities included:

  • System Compliance and Validation: Leading and managing computerized system assessments, validations, and enhancements, ensuring alignment with regulatory standards.
  • Data Integrity: Spearheading the Data Integrity program, including conducting gap and risk assessments and implementing remediation plans.
  • Documentation Management: Developing and approving comprehensive SOPs, validation strategies, plans, and procedures to ensure consistent compliance.
  • Quality Oversight: Reviewing and approving change controls, deviations, and CAPAs, ensuring corrective actions were effectively implemented.
  • Project Leadership: Serving as a key SME, providing expert input in project meetings, workshops, and strategic initiatives.

 

Recommendations for Future Enhancements

  • Continuous Training: Regular updates and training sessions on regulatory changes for continuous improvement.
  • Optimized Resource Allocation: Ensuring adequate resources are allocated for comprehensive compliance and validation activities.
  • Cross-Departmental Collaboration: Enhancing collaboration across teams to improve change management and operational efficiency.

 

Conclusion

The engagement of the SQA Solution QSC Consultant has significantly strengthened the biotechnology company’s ability to maintain regulatory compliance and enhance their quality management system. Despite facing operational challenges, the consultant effectively managed compliance risks and improved validation processes, contributing to the client’s ongoing success and operational excellence.

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